TERMS OF SERVICE

Purchase Agreement
By signing and clicking the “Confirm Contract” button, I am confirming that I have read and accepted all the terms and conditions found on this page. These conditions are applicable to any clients who have received an invoice from Gracious Marketing. By purchasing any of our packages or services, such as Web Design, Search Engine Optimization (SEO), Pay-Per-Click Campaigns, Facebook Advertising, Google Adwords, PPC Ads, Ad Management and Analytics Reports through Monthly Maintenance, WordPress/WooCommerce/E-commerce Services Call & Vincify Landing Page & Hack Removal to Graphic Services like Logo / Brochure / Business Card – Banners / Posters / E-Designs / Presentation + Digital mediums likes eBrochures & Booklet folders etc., QR Code printing Audio Visual Production with array Branching out to Print Delivery Video Ebooks Formatting Branding with Video Production & Shooting Photography and Social Media Icons; you will receive optimal service from us.

I understand that by Signing and Clicking the “Confirm Contract” button, I have read and accepted the terms & conditions stated on this page. The following terms and conditions are applicable for clients that have received an invoice from Gracious Marketing.

Hereafter, the “person”/”organization”/”Company”/”agency” buying any packages, plans referred in this document as “Services” that includes – Web Design, Search Engine Optimization SEO, Pay-Per-Click Campaigns, Facebook Advertising, Google AdWords, PPC Ads, Ad Management, Analytics Reports, Monthly Maintenance, WordPress, WooCommerce, E-commerce, Service Call, Vincify, Landing Page, Hack Removal, Graphic Services including Logo, Brochures, Business Cards, Banners, Posters, E-Design, Presentation, eBrochures, Booklet, Folder, QR Code, Audio, Print, Delivery, Video, ebooks, Editing, Branding, Video Production & Shooting, Photography, Social Media, Social Media Icons, Internet Marketing Training and any other Strategy Formulation, Training, Graphics and any Marketing and Sales Services ( Do we want to add any other service ) something from Gracious Marketing. or any of the direct / redirect / indirect links to this page, URL’s, or Domains will be referred in this document as “Client”, “you”, “your” and Gracious Marketing as the “Service Provider”, “we”, “us” “our”.

This agreement is based on any past, present and or future Services provided by the Service Provider to the Client. Since the Services offered by the Service Provider are unique and different from one another, the following terms and conditions apply as per the specific Services purchased and documented in the invoice provided by the Service Provider. Other than the Common Terms & Conditions, additional conditions will apply based on the Client’s purchase of the invoiced Services. The following terms and conditions are service-specific as per the Client’s purchase of the services documented in the invoice.

Purchase Agreement

Authorization: The client also authorizes the Service Provider to use the login information to access any third-party accounts associated with the purchased Services or site from where the Client would like the Service Provider to access licensed images, copyrighted text and other technical information, configurations, audio, video, media and content useful in designing and developing the purchased Services.

Authorization: The Client has engaged the Service Provider to establish new accounts for their acquired services. The Client grants permission to the Service Provider to access any past records, as well as authorize other entities like Agents, Companies, or Associates to divulge login credentials. In addition, the client approves that these details can be used by the Service Provider to access third-party websites providing content that will be used in setting up the obtained Services.

Links: This contract states that all links supplied by the Client have been screened and given permission to be used in the Client’s services. The Service Provider cannot take responsibility for any disputes waged against the Client from unallowable links on their account and Services.

Graphics & Audio, Video Media: The Service Provider will be responsible for providing or creating any necessary graphics, audio, video media elements in order to complete the Client’s services. This includes but is not limited to: audio recording and editing, video shooting, photo shooting, editing and animation elements, as well as 3rd party stock photography, audio, and video elements.

3.1. Photography, Audio, Photography / Photo, and Video Shooting: At the request of the Client, Service Provider staff will travel to the Clients place of business in the United States and Canada to capture images, video, and audio in digital format. The Service Provider can also scan images, send and receive digital media formats like audio and video, and record videos as requested. Because each Client’s needs are different, the exact amount of photography, video production, footage production, shooting locations/scans/costs will be negotiated prior to proceeding. The Client also agrees to cover all additional costs associated with this activity including travel expenses, food costs and accommodation fees for our team.

3.2. 3rd Party Stock Photography, Audio, and Video: The Client is responsible for any costs associated with purchasing third-party stock photography, audio and video material. The Client must assume full responsibility for third-party stock materials which they provide to the Service Provider in any form. The Service Provider and its subcontractors must be indemnified by the Client from any claims or legal action based on said elements coming from the Client.

Text & Files: The Client must provide Text and other documents in a commonly accepted file type such as Microsoft Word, .jpg, .gif, .png or .pdf. The Service Provider can accept these files as an email attachment or on a CD/DVD/USB drive. Additional fees will be charged for any alternate submission methods requested.

Additional Requests: If any additional web or print material is requested by the Client, then the Service Provider will be compensated at a rate of $120/hr. The pricing may vary depending on the complexity of the work required and is subject to negotiation.

Payment Terms / Workflow: Unless otherwise stipulated in our quotation or invoice, the Client is responsible for paying the Service Provider in full prior to providing any Services. Once payment has been received, and the Service Provider has access to all content from the Client, work on the project will begin. For online payments, we use a secure PayPal gateway. If a client prefers not to proceed with the PayPal option, an email transfer may be arranged. If the total cost of development exceeds $15,00 0 USD then a minimum deposit of 50% is required to commence work. Other arrangements can be negotiated as needed. Payment of the final balance is due after the completion of development. Payment can be made by credit card, bank transfer, check, money order, bank draft, or email transfer. If payment is not received within 30 days after notification of completion, we reserve the right to take down all web content and designs from the Internet. If there are any potential issues with payment, please let us know in advance so that alternative solutions can be arranged to avoid further problems. If payments are late or delinquent, we may need to hand off the account to a third-party collection agency for proper handling and recovery.

Monthly Subscription Service Payment: This agreement requires the Client to pay all monthly fees before their due date. The Service Provider reserves the right to withhold services should payment not be received within five (5) days after its due date. If you foresee any potential problems with meeting this obligation, please contact the Service Provider in advance so we can arrange an alternative plan of payment. Should payments continue to remain delinquent, appropriate legal action may be taken and the account could be forwarded to external Collection Agencies for proper handling and recovery.

Client Amends for Services: The Service Provider is dedicated to providing quality customer service. In order to ensure your satisfaction, we encourage you to share your feedback during the design process. Nevertheless, we understand that there may be times when alterations need to be made to services that have been completed in accordance with the specifications provided by the client. For this reason, please be aware that per our agreement, extensive modifications outside of what was previously agreed upon will not be covered by the contract. Examples of major changes may include:

For clients requiring substantial changes, we can offer video, audio, photography and graphic design services. Our team is highly experienced in producing and shooting new visuals from scratch according to the client’s needs. Additionally, our expertise in website layout and strategy can help implement any vision change to ensure a successful outcome.

8b. At the Client’s request, we are capable of significantly modifying the company logo and graphics, as well as resetting new accounts for Google tools such as Google Analytics, AdWords, Google Console, Google Maps, and Google Places. Our team takes pride in providing the highest quality services to our clients.

8c. At the Client’s request, we are responsible for revising more than 50% of the text and image content on any given page, in addition to updating graphics.

8d. At the Client’s request, I’m revising the navigational structure, design and graphics of a website to improve user experience.

8e. We are capable of making major changes to the Client’s PPC Accounts, Campaigns, Ads, Graphic Designs, and Web Links.

8f. Technical Maintenance is performed on a regular monthly basis. At the Client’s request or as needed, content can be uploaded or updated (including text and images) to any given page. If the Client has set up an e-commerce website, we can also significantly reconfigure their shopping cart with new product uploads, shipping calculations and discount calculations as required.

8g. For any changes to the website beyond our Virtual Assistance Plan, we strongly suggest negotiating or signing an agreement before using our services. In general, if project requirements change significantly, we advise the client that extra charges may be necessary. We strive to keep things as smooth and easy as possible for all of our clients while providing them with the highest quality of design and marketing services available.

9.The Client guarantees that all text, graphics, photos, designs, audios, videos, trademarks or other artwork they provide to the Service Provider are either owned by the Client or permission is held from the rightful owner. Should any claims arise due to these elements used on the website creation process, the Client holds harmless and defends both the Service Provider and its subcontractors. Moreover, all content used while creating this website is owned by the Client and therefore The Service Provider will not accept liability for any errors or omissions of that content; nor shall they be liable if such content infringes any copyright laws.

Third Party Modifications: Clients may wish to independently update their Services after our design and development are complete as a method of cost savings. However, if the Client or an agent other than us attempts to edit the Services after we have finished, and it damages the design or prevents Services from operating properly, charges will apply for repair at a rate of $120 per hour. This fee is also applicable in cases of monthly maintenance.

Assignment of Development: The Service Provider may assign subcontractors to this development in order to ensure the successful completion of the project. The service provider shall be responsible for any and all work performed by the subcontractors related to this development.

Additional Expenses: The Client will cover the cost of any essential expenses that the Service Provider incurs in order to complete the development project. This includes but is not limited to: fonts, photography, audio, video, forms, software, plugins, third-party portals and search engine submittals if they are specifically requested by the Client.

Age: The Client certifies that the individual executing this Agreement is of legal age in the Province of British Columbia, and has been duly authorized to do so by the Client. This representative shall be at least 19 years of age or older.

Abuse: The Service Provider and the Client agree to engage in a professional working relationship. Unacceptable behavior, such as ungrounded accusations, harassment, derogatory speech, or threats shall not be tolerated. The Service Provider reserves the right to pursue legal action against any Client who exercises such behaviors and immediately terminate any related Services with no refunds or guarantees. We stand firm on our policy of zero-tolerance for Clients that abuse our Services.

Limited Liability: The Client agrees that the submitted materials for publication must not contain anything that encourages abusive or unethical use of the Service Provider’s platform. Types of content deemed inappropriate include, but are not limited to: pornography, obscenity, nudity, privacy violations and intrusions, computer viruses, harassment, illegal activity (including spamming), advocacy of illegal activities and any type of unlawful violation of a third party’s privacy rights. As such, The Client confirms their agreement to hold the Service Provider blameless in the event that any claim results from The Client’s submission/publication of recalled material or activity as detailed above. Additionally, The Service Provider will not provide internet services whatsoever which can be used by any party to cause harm to another – nor shall they develop pornographic or illegal software on behalf of The Client. Ultimately it remains the right and prerogative of The Service Provider to determine what is and what is not suitable for publication under this agreement.

Indemnification: The Client agrees to cover any expenses incurred by Service Provider during the course of their work, such as legal situations or other claims brought about due to their services. This includes any demands, liabilities, losses, costs, and claims associated with the Service Provider’s performance. As well as ensuring the Service Provider is held harmless from any Liabilities related to Liabilities asserted against the Service Provider or its subcontractors arising out of any service provided or performed or product sold by them resulting in injury to another person or property damage. Furthermore, they agree to guard the Service provider when it comes to matters concerning copyright infringement, materials delivered inadequately, and misinformation that proves detrimental to a third party. The Service Provider, its officers, agents or anyone else involved in creating, producing or distributing service cannot be held legally liable in any cases of negligence for any damages or losses that might result from the use of this service. Should such an event occur and if Client incurs any damages, losses, and causes of actions whether in contract, tort including negligence or otherwise due to this service, their exclusive remedies are limited to the total amount paid during the term of this contract as well as any reasonable legal fee and court costs.

  • Ownership: Copyright of the finished Services and graphics developed by the Service Provider will be vested with the Client after they have made full payment for the project. This includes ownership of design, photos, graphics, source code, work-up files, text and any programs purchased/designed for completion of this development. All materials developed for publishing on the web remain property of Service Provider until final payment is tendered by Client. Upon making full payment, all materials become property of the Client and may be used at their discretion. Breach of agreement and appropriate charges will apply if materials shown in this agreement are used on web by Client before full payment is tendered.
  • Design Credit & Reviews: The Service Provider reserves the right to include a byline on the bottom of the client’s website, recognizing design and development credit. Additionally, they may include any graphic designs, audio or video content, or web developments in their portfolio and request reviews, audio files or video testimonials from the Client. If any of these conditions are not acceptable, please notify the Service Provider via email before completion of work.
  • Nondisclosure: The Service Provider, its employees, and subcontractors shall maintain the highest levels of confidentiality when it comes to information shared by the Client during or after the term of this Agreement. In the same manner, The Client agrees not to divulge any confidential information about the Service Provider which could include strategies, vision, information mind maps and training to a third party.
  • Completion Date & Cancellation: The Client and Service Provider must collaborate for the mutual benefit of both parties in order to complete development of the project on time. If the Client wishes to cancel the project within two weeks from purchase, no payment is due to the Service Provider. After this window has passed, however, the Service Provider reserves the right to retain 50% of all invoiced amounts related to the project as a deposit and development fees. In cases where this amount is insufficient to cover costs associated with development thus far, further payment shall be requested from Client 10 days after cancellation notice has been issued. This agreement stipulates that the final payment will be made under the same terms as previously outlined. If any further work is required, additional fees may be incurred depending on the scope of the endeavor. Non-subscribers must understand that after completion of the design and development process, no further legal obligation for continued service exists.
  • Entire Understanding: TThis agreement serves to be the exclusive framework for any development rendered or purchased by the Client from the Service Provider. This is a mutual relationship, where both parties acknowledge and understand the terms set forth here. The effective date of this agreement is determined by when Service Provider engagement commences or Services are purchased by the Client. It is also applicable to any past and present Clients whose Sites have “powered by” or “website designed by” etc. mention in their footer with a link to one of Service Provider’s URL’s.
  • REVISIONS TO THESE TERMS OF AGREEMENT The Service Provider reserves the right to make updates to, or change any part of, the Terms of this Agreement, other Agreements and Privacy Policies as they deem necessary. Such changes will be posted in accordance with our Terms of Agreement.

 

WEB DESIGN TERMS
  1. Website, Web Design, Web Development / Plans / Packs / Packages – Terms & Conditions: For Client’s purchasing the Website Design Services as contemplated in each of the Web Design Plans mentioned on the respective pages:

23.1 Domain Registration: At the Clients request, the Service Provider may secure a domain name (www.myname.com | .ca, etc.) on behalf of the Client. All charges incurred in doing so will be billed to the Client as an additional fee. These are Internet fees and are not a source of income for the Service Provider. Should the Client desire a specific domain name that is already owned by another party then an alternative domain name must be registered. If the Client already has a domain name, the Service Provider may coordinate redirecting the address to the new hosting server.

23.2 Standard Hosting Services: At the Clients request, the Service Provider may order an account with a Host Provider on behalf of the Client or the Client may order the account independently. We offer the Client the ability to order this account independently as a way to help the Client control cost. If the Client chooses to have the Service Provider order an account with a Host Provider, the Client agrees to pay all necessary hosting fees before ordering. If however, the Client is not an advanced user of the Internet, the Client is encouraged to use the services of the Service Provider to secure and maintain this account.

23.3. E-mail Assistance: The Service Provider may offer e-mail assistance to Clients who have their World Wide Web site residing on the Service Providers server. This includes a provision to assist the Client with e-mail setup using the maximum number of accounts allowed by the Service Provider. Current e-mail clients supported by the Service Provider include all versions of Microsoft Outlook Express and Outlook for all Microsoft Office products. In some cases where the e-mail setup is not successful, the Client may have to contact their Hosting or Email company for further assistance. For Clients who’s World Wide Web site resides off the Service Providers server, it is urged that the Client contact their Hosting Provider for e-mail assistance.

23.4 Cross-Browser Compatibility: Our agreement contemplates the creation of a website viewable by, Microsoft Internet Explorer 10 and Google Chrome. Compatibility is defined herein as all critical elements of each page being viewable in both browsers. The client is aware that some advanced techniques on the Internet, however, may require a more recent browser version and brand or plug-in. The client is also aware that as new browser versions of Internet Explorer and Chrome are developed, the new browser versions may not be backward compatible. If requested by the Client, time spent to redesign a site for compatibility due to the introduction of a new browser version will be separately negotiated.

23.5 Add-Ons: These are additional configurations, features, programming languages that the Client may wish to use for their World Wide Web site. If a large scale development using any and or all of these add-ons is necessary, the price can be negotiated for CGI / PHP / Macromedia Flash / DHTML / Real Audio/Video / QuickTime / QuickTime VR / Microsoft Media / Java Applets / JavaScript / MySQL Databases, E-commerce/Merchant Account/Secure Certificate. The Service Provider recommends the use of your banks’ e-commerce services. If information is required, the Service Provider will be pleased to offer assistance in obtaining further information. The Client understands and agrees that any cost and charges incurred directly or indirectly related to the Client’s E-commerce website portal, fees, penalty or sales are not covered by the Service Provider. From the day the website is completed by the Service Provider; the Service Provider makes absolutely no liability for Client’s eCommerce customer complaints and any transaction, function, configuration, third-party plugin, open-source CMS, application failures. The Service Provider is not responsible for maintaining the Client’s website unless the Client is a monthly paid service subscriber for technical monthly maintenance packages.

23.6 Search Engine Registration: Upon final payment of development and at the Client’s request, the Service Provider will optimize the Client’s World Wide Web site with appropriate titles, keywords, descriptions, and text and thereafter submit the Client’s World Wide Web to free search engines and directories.

23.7  Website Design Services: The client agrees that the Service Provider may use open source platforms such as WordPress CMS and third-party applications to build website and will not be held liable for any faults, loopholes, hack, spam or any other problem arising due to mismatch, upgrading error with different versions of the CMS & plugins, applications. The Client also agrees and understands that problems arising due to third-party hosting, servers, domain provider or any technical reason or by the act-of-god is not the fault of Service Provider and therefore agrees to hold harmless, protect, and defend the Service Provider and its subcontractors from any claim or lawsuits.

23.8. SEO Keywords & Pages:   The Service Provider does not provide any Warranty/Guarantee for Search Engine Ranking. Moreover, the Page rank depends on various different factors such as your website content relevancy, page popularity, authentic backlinks, domain age, blogging consistency, social media presence, and niche.  If the Client is looking for a guarantee over the page rank, the Client should get our Search Engine Optimization services.

WEB DESIGN TERMS

Monthly Web Updates / Upgrades / Monthly Technical Maintenance / WordPress, Woocommerce, Website Maintenance: The Client is engaging the Service Provider to provide monthly technical maintenance and SEO services for their website. As part of this arrangement, the Service Provider agrees to update, maintain, and make necessary changes to the site’s programming, HTML, PHP, CSS, JQuery, coding/database/feeds/server settings/configurations; as well as setting DNS/MX records; optimizing SEO keywords/locations/XML codes and plugins; implementing widgets, applications or podcasting abilities into the site; enhancing security settings; backing up content; and all other fundamental technical elements needed to achieve optimal site performance. The Client hereby authorizes said service provider to utilize such methods.
Monthly Website Maintenance Service Assistance: Clients who purchase our Monthly Technical Maintenance and/or Virtual Assistance Services understand that the website maintenance services will be performed based on its size. If there are requests in excess of those contained in the plans, they must be submitted through email between 10 AM to 4 PM (Monday to Friday). Any requests received after business hours can only be processed beginning the following day; expected turnaround time is 3 to 5 days depending on how many other requests are in the queue.

Monthly Maintenance Guarantee: The Client understands that the Maintenance Service Provider is not responsible for any issues related to web maintenance, including third-party plugins, widgets, hosting server responses, bandwidths, compatibility with other plugins and internet connections. Furthermore, due to potential acts of God beyond our control such as natural disasters, the monthly maintenance guarantee shall not remain in effect. The Client agrees to waive all demands for damages incurred from services provided and agrees to hold the Maintenance Service Provider harmless from any liability or claims associated with them.
Monthly Paid Subscription Cancellation Policy: If you’re planning to cancel your monthly subscription with us, including Monthly SEO Plans, Google AdWords Management and Analytics Reporting, please notify us at least 30 days prior to the end date via email or mail. When we receive this notification, we may reserve 50% of your original fee as a deposit and maintenance expenses. However, depending on our time and expenses already invested in the project, additional payment may be due. If that is the case, a bill will be sent within 10 days after the stop notification email is received. Please note that all payments are expected under the terms stated in this agreement.
GOOGLE CONSOLE / WEBMASTER, ANALYTICS, ADWORDS, FACEBOOK ADVERTISING TERMS

Payment to Google AdWords, Facebook Advertising and Social Media Ads: When you work with us, you’ll be purchasing services from Google AdWords and/or Facebook Advertising. This paid advertisement service means that clients pay for any clicks generated through Ads designed by the Service Provider – these payments are sent directly to Google Inc. and Facebook Inc. We require you to fulfill all associated cost for the Ad Campaigns that apply daily, weekly, monthly or yearly before initiating your Campaigns on their respective platforms. Please note that we don’t cover costs incurred when running your Campaigns via Google or Facebook, so it’s your responsibility to handle them properly and on time. You can rest assured that doing business with us means we hold no liability to claims or penalties made against delay of Payment, as this is between yourself and Google or Facebook entities only. The Service Provider is responsible for managing the Client’s ad campaign account if applicable, and providing support services, but is not liable for any Google or Facebook fees costs associated with the campaigns. The Client agrees to utilize an independent method of payment when utilizing Facebook Inc. and Google Inc.’s services. Furthermore, if the client elects to deactivate campaigns without prior notice, then the Service Provider will not be liable for any maintenance fees unless they are reactivated.
Google AdWords, Facebook Advertising Campaign and Advertisement Design: The Client and Service Provider agree that the Service Provider will use free accounts for Google AdWords. The Client will provide pertinent keywords related to target demographic (including but not limited to location, age group, etc.) along with a concept or image of their advertisement. After approval, any subsequent changes to the design will incur added fees.
Google AdWords, Facebook Advertising Campaign Success Rate: The Service Provider will make every effort, to the best of their knowledge and ability, to create effective advertisements with maximized results and success rates for their clients through Google AdWords. However, these efforts cannot guarantee that failure of the advertisements will not occur. Furthermore, it is important to note that the Service Provider does not own or control the application due to its third-party status (Google AdWords algorithm or system application). Possible causes for failure of Paid Ads include intense competition, inadequate Client funds, technical errors, human mistakes or unlucky incidents. In all such circumstances, the Client agrees to provide full protection for the Service Provider and its Subcontractors from any liability or claims.
Google Tools, AdWords and Facebook PPC Refund Policy: No refunds will be issued for services related to Google AdWords PPC, Webmaster or Google Console, Google Analytics, Facebook Advertising and any associated Monthly Maintenance and Reporting Services. In addition, no refunds will be given if the Client’s website is found to have violated Google or Facebook AD policy violations, including disapproval or illegibility due to improper format such as Parked Domain, Prohibited Content, Practices, Restricted Content or Editorial or technical violation as described here.The Client is aware that the Service Provider has no control over their website, and it is essential for AD Campaigns to be compliant with Google and Facebook policies. The Service Provider will only be held responsible for setting up accounts, creating campaigns, and making adjustments according to Client’s requests based on active campaigns. Therefore, they shall not be held accountable for issues concerning web performance, damages, online sales or visitors; pay-per-click or bidding; or any other issues with AdWords or Facebook advertising Services.
Payment to Google Inc. and Facebook Inc.: The Service Provider will access and use free accounts from services such as Facebook, Google Analytics, and Webmaster Tools to configure, monitor, and track websites and advertisement campaigns. If the Client chooses to use premium Google or Facebook services then the fees associated with that service must be paid directly to the relevant company (Google Inc. or Facebook Inc.). The Service Provider’s responsibility does not include payment of these fees.
Google Analytics Code Installation: The Service Provider and Client agree that the installation of Google Analytics Code on the Client’s website shall be at the request of the Client. The Service Provider will generate the Google Analytics code for sending to the Client, who will provide written consent prior to any installation requests. If a request is made, an additional fee may apply.
Web Improvements related to Google Console/Webmaster, Analytics: The Service Provider is not responsible for improving the performance of the Client’s website or advertisements. Tracking and monitoring services such as Google Analytics™ or Webmaster Tools™ are used to provide data, statistics, and advice on how to improve ads/websites; if the Client would like additional assistance from the Service Provider in revamping or fixing these items, extra fees will apply. The Client agrees to indemnify the Service Provider and its Subcontractors against any lawsuit(s).
SEO Definitions, Guarantee & Refund:
35.1 SEO Definitions: Search Engine Optimization (SEO) is an essential tool to improve the visibility of your website for your desired target audience. We customize our services to use various keywords and keyword phrases, provided by you, in order to bring your website towards the top of search rankings. Our expertise lies in organic SEO which helps to ensure that major search engines like Google, Yahoo and Bing recognize your website’s presence; however, we cannot guarantee specific ranking placement due to ongoing changes and finesse required in SEO optimization. With us as your partners, you can rest assured that we’ll prioritize getting higher rankings related to all products or services associated with your website.
Cat Love Toronto Inc. is a professional cat grooming business located in Toronto, ON and can be found online at catslove-toronto.com. We offer comprehensive services in the realm of cat care and pride ourselves on providing high quality products and services to meet our customers’ needs.
When researching keyword phrases for the first few pages of major search engine results, you’re likely to come across a variety of terms. Examples could include, but are not limited to:
Shredding
Shredding Irvine
Shredding Irvine USA
Shredding Irvine CA USA
Shredding Irvine CA
Shredding in Irvine
For the company Shred Connect to be considered successful when it comes to page ranking or results from PPC campaigns (Adwords, Sponsored Listings), they must have their domain name—https://www.shredconnect.com/—placed on the first page of search engine results. Anything else would not be considered a successful first-page return.
35.2 SEO Guarantee: By agreeing to our services, the Client understands that search engines are third party websites and not under our control. To achieve top page placement in these engines, comprehensive optimization is necessary. Our SEO Services include optimizing the Client website with the best methods and keywords available to us. Our guarantee for page placement is dependent on a variety of factors like competition level, keyword saturation, domain age, server response time, etc. We strive to secure a competitive ranking in these engines for your site’s success.
35.3. SEO Commitment: The contract Your contract with us will be in force for at least 6 months from the start date, and will automatically renew each month on the anniversary of the start date. After 6 months, your contract will remain active month-to-month until you provide us with notice of cancellation.
35.3. SEO Performance Refunds: We guarantee that your website will be indexed in the first five pages of Google, Yahoo or Bing (collectively representing 92% of all search engine traffic) using single or multiple keywords or phrases related to your site content, products, and services. If the client’s web URL is not listed within five pages of these top search engines after six months – with no technical errors on the part of our team – a full refund will be provided. Despite any inconsistencies (e.g., server uptime, settings, etc.) that may impact indexing and ranking, we’ll analyze each case before deciding on any potential refunds for SEO performance.
Over-writing and re-installs: It’s important that the client maintain optimized content. If modifications are made to the website, it is best practice to use updated download files which have been prepared for this task. Publishing changes without updating files can overwrite optimized content, incurring additional re-installation charges. To avoid potential extra fees, make sure all updates from your PC use properly optimised files.
Google – Yahoo – Bing Local (maps): Ranking in Google Local, Yahoo Local, and Bing Local cannot be guaranteed with optimization efforts. Optimization only applies to a Client’s website content and targeted keywords—it does not include Google Maps or Google Places.
Planning and quoting for your project
38.1 Once we create a plan and quote for your project, it will be sent to you via email. By stating that you accept these terms and conditions, you are confirming that you have read the plan and quote. Please keep in mind that any plan or quote will expire thirty days from the date of submission.
38.2 We can only provide you with a valid plan and quote if the information provided is accurate. If there are any changes to your circumstances or requirements, we may need to issue an amended plan and/or quote.
Changes and amendments to your project after completion
39.1 Once post-production is completed, you will receive a draft file with a watermark. This version of the project file will be provided for you to review for any editorial changes or amendments that need to be made. Please make your requests within five working days. Note: only editorial matters are allowed; requests for changes outside the initial brief are not included in this revision process.
39.2 Any modifications to the original brief may incur an additional fee. Please be sure to review all requested changes with your project manager before making any alterations.
39.3 After submission of the watermarked draft, we must be notified of any changes or amendments within five days. Additional charges may apply if the notification period has lapsed.
Our right to cancel
40.1 Our company reserves the right to discontinue our services to clients at any time. In such an event, any deposits previously made are guaranteed to be fully reimbursed.
40.2 Cancellation can be necessitated by several factors, such as unforeseen medical emergencies or staff illness. Other possible explanations include natural and human disasters or events that occur with little notice.
Your right to cancel
41.1 You have the right to cease using our services at any time.
41.2 Please be advised that if you cancel any reservations, the corresponding deposits will not be reimbursed.
Late payments
42.1 A credit term is stated in the footer of the invoice. Customers are prompted to make payment as soon as practicable before the stipulated time frame has concluded.
42.2 In accordance with legislative guidelines, if payments are not made within the allotted credit terms, we will levy an interest rate of 8% above the base rate of the Royal Bank Of Canada for the period during which the invoice remains unpaid. This policy is effective immediately after expiration of the credit term.
42.3 When making payments by cheque, please allow adequate time for processing before the payment deadline. We cannot accept responsibility for late payment charges incurred if the cheque has not been processed and cleared prior to the expiration of the credit terms.
Free Online Setup Services
43.1 As a part of our COVID-19 relief efforts, Gracious Marketing will be offering select businesses free services. This is a limited time offer and eligibility is at our sole discretion. We hope that this will help during these trying times.
43.2 Under the Website Design Services category, these services are automatically covered by the same terms & conditions. Therefore, the same rules apply for any Free Online Setup Services.
43.3 When developing a website, the price that is quoted does not include charges for hosting, domain registration, content creation, video/image uploads. Those additional costs will be paid for independently by the business.
43.4 This web solution offers a simple way for businesses to connect with current and potential customers. The website consists of not more than five pages, providing functions key to connecting people and creating vital digital interactions..
43.5 We reserve the right to cancel our services at any juncture.
By accessing and using this website, it is deemed that you have read, understood, and agreed to our Terms Of Use & Privacy Policy.
Terms Of Use
We at Gracious Marketing provide a range of services, as outlined on this website (www.graciousmarketing.com / graciousmarketing.com / www.graciousmarketing.ca / graciousmarketing.ca). By using this site, you agree to these terms and conditions and our privacy policy, which together serve as the foundation of our relationship with you in relation to this website. The content available on our pages is intended for your general informational use only and may be subject to change without notice.We and any third parties don’t provide any warranties related to the accuracy, timeliness, performance, completeness or suitability of the information and materials found on this website. We can’t be held liable for inaccuracies or errors in those materials. Your use of the website’s products, services or information is your responsibility, and you should make sure that they meet your individual needs before using them. This website contains material owned by us or provided through a license agreement. Design elements such as layout, graphics and appearance are also part of that material. You must abide by copyright regulations when reproducing anything from our site. This website contains logos and screenshots of Google Inc. products, which are the property of their respective owners. Any unauthorized use of those trademarks may lead to legal action. Google Inc grant this website a worldwide license to use its trademarks for non-commercial purposes, and any infringement will be prosecuted according to the current laws. © 2019 Google Inc. All rights reserved. Google, the Google Logo and other related trademarks are owned byGoogle Inc., and have been used here with permission. By submitting content through our Services, you agree to give us a worldwide license to use, store, reproduce, modify, create derivative works (such as translations or adaptations), communicate publicly, perform in public and distribute your content where applicable. This license grants us the permission to use your content within our website, app, or services. It also authorizes us to promote and improve our current features, as well as develop new ones using this content. We reserve these rights even after you stop using our website/services.
Liability for our Services
In the event that a dispute between us or our suppliers, vendors, partners, associates, staff, officers and distributors arises and does not successfully resolved through negotiation with reasonable promptness after ten (10) business days from assertion of a claim, to the maximum extent permitted by law we and all our associated parties outright disclaim any liability for lost profits, revenues or data pertaining to use of the offered Services. Additionally, in such cases where permissible by law our total liability is limited to refunding the amount you paid us for using the Services. Furthermore all losses must be foreseeable before being taken into account. Should any consumer prove unsatisfied with these terms additional legal rights may exist depending on applicable jurisdiction. Our offering may also feature links to external websites upon occasion.We’ve provided these links as an additional resource for users. They should not be taken to indicate that we endorse the content on them. We do not shoulder any responsibility for the information included on those websites.
Newsletter Subscription / Email Opt-in to List
Our double opt-in process helps us comply with the CAN-SPAM Act by adding website visitors to our email list who have positively expressed interest in receiving our newsletters and promotional emails. In addition, all of these emails will provide you with easy unsubscribe links should you wish to do so. We cannot be held liable for any damage caused in connection with the subscription service we offer on this website. As a user, it is your responsibility to hold us harmless, protect us from any and all claims/suits that could arise out of the use of our subscription services.
Privacy Policy
This Privacy Policy has been developed to clarify how we protect and manage the personal information that we collect from customers online. We are committed to ensuring that customer data is secure and handled responsibly. Thank you for your trust in us.
Consent for Collection, Use, and Disclosure
By using this website and/or registering for products or services offered here, you are confirming your acceptance of the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please refrain from using our website or any of the services we offer.
Accountability
At the time of registration and login on our website, we collect certain “personal information” such as your name, email address, and IP address. We take our obligation to protect this personal information very seriously; in compliance with the principles outlined in our Privacy Policy, we take responsibility for secure storage of this data.

Purposes for Collecting Personal Information
For the purpose of providing our services, we may collect and use personal information. This is used for such Identified Purposes as:
  • Our goal is to gain an understanding of customer needs with regard to the services and solutions we provide.
  • Our ultimate goal is to create and maintain a web site that offers our customers quality products and services. We strive to ensure that all users have access to the information they need, when they need it. Our customer service team is committed to providing exceptional service and responding promptly to user inquiries.
  • In order to meet your needs for goods, services, and information, we will fulfill your requests.
  • It is our policy to communicate with customers, when necessary, and to provide information on product upgrades and other services available. We strive for clear communication with customers in order to ensure that their needs are being met.
  • We are offering customers the ability to gain access to exclusive portions of our website.
  • We tailor certain services and products to you, as well as deliver advertisements and offers that are specific to your interests.
  • We employ measures to protect our business interests and services, products, or rights. These measures are necessary for preserving the security and integrity of our website.
  • To identify and troubleshoot technical issues relating to our site, products, and services. I pride myself on finding effective solutions in a timely manner.
We may use personal information in an aggregate form (i.e., not individually attributable to you) for a variety of purposes, such as business analysis and operational, marketing, and promotional activities. This data helps us identify trends and improve customer experience. Limiting the Collection of Personal Information At our company, we only collect personal data if necessary for the indicated purposes. Furthermore, this website is not aimed at or knowingly collecting information from children under the age of thirteen. Perhaps you would like to visit us again and have done so before; a cookie may be placed on your computer which allows us to recognize you and provide details on services or products that may interest you. Although cookies can enhance your browsing experience by providing personalized content, please note that their absence will limit certain aspects of it. Thus, should you choose not to have cookies enabled in your browser, some of the features may become unavailable. Disclosure, Processing, and Retention At our company, we are committed to protecting the privacy of our customers. We do not sell, rent or share any of your personal information with third-parties. Security Safeguards Our utmost priority is ensuring the safety of our customers. We promise to use all means necessary in order to protect them.
Liability for our Services
When permitted by law, we, and all our suppliers, vendors, partners, associates, staff, officers and distributors, will not be responsible for lost profits, revenues, or data, financial losses or indirect, special, consequential, exemplary, or punitive damages. To the extent permitted by law, the total liability of us, and our suppliers, vendors, partners, associates, staff, officers and distributors, for any claims under these terms, including for any implied warranties, is limited to the amount you paid us to use the Services (or, if we choose, to supplying you the Services again). In all cases, We, and our suppliers, vendors, partners, associates, staff, officers and distributors, will not be liable for any loss or damage that is not reasonably foreseeable. We recognize that in some countries, you might have legal rights as a consumer. If you are using the Services for a personal purpose, then nothing in these terms or any additional terms limits any consumer legal rights which may not be waived by contract. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Newsletter Subscription / Email Opt-in to List

We use a double opt-in process to add interested website visitors to our email list. We follow this double opt-in process to confirm and then reconfirm by sending you a confirmation email to ensure that you are interested in receiving our newsletters and promotional emails. This is in alignment with the CAN-SPAM Act. All our newsletter and promotional email provide you with the option to unsubscribe. We should not be held liable for any damage arising in connection with the subscription service offered on this website. You will hold harmless, protect, and defend the Developer and its subcontractors from any claim or suit arising from the use of our subscription services.

Privacy Policy

We have established this Privacy Policy to explain how it protects and manages the personal information that it collects from you (the customer) online.

Consent for Collection, Use, and Disclosure

Your use of this site and/or your registration for products and services here constitute your consent to the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use this website.

Accountability

We collect, at the time of your registration and your sign-on to its web site, certain “personal information” (information that personally identifies you) including but not limited to your name, email address, and information about IP address. We take responsibility for your personal information to ensure compliance with the principles in this Privacy Policy.

Purposes for Collecting Personal Information

We collect and use personal information for the following Identified Purposes:

  • To understand customer needs regarding our services.
  • To develop and provide our web site and our products and services for our customers.
  • To fulfill your requests for products, services or information.
  • To communicate with customers and site visitors, when necessary, and to inform customers of upgrades, as well as of other products and services available.
  • To allow customers to access limited-entry areas of our site.
  • To personalize some of our services and products for you and to deliver targeted advertisements and offers.
  • To protect the services, products or rights of – including but not limited to the security or integrity of our website.
  • To identify and resolve technical problems concerning our site, products, and services.

We also use personal information in an aggregate form (i.e., not individually attributable to you) for its business analysis, operational, marketing and other promotional purposes.

Limiting the Collection of Personal Information

We limit our collection of personal information to only that information which is necessary for the Identified Purposes. We do not direct our site to, nor does it knowingly collect any personal information from children under the age of thirteen.

When you visit our web site, a cookie may be placed on your computer or the cookie may be read if you have visited our web site previously. We use cookies to allow us to determine which products and services you have already purchased/interested in, so that we do not provide redundant information to you, If you choose to not have your browser accept cookies from our web site, you may not be able to view all the text on the screens, or to experience a personalized visit, or to subscribe to certain service and product offerings on our website.

Disclosure, Processing, and Retention

We do not sell, rent or disclose your personal information to anyone else.

Security Safeguards

We will use reasonable efforts to protect customers.

COPYING, DISTRIBUTING, UNAUTHORIZED ACCESS OF ANY CONTENT INCLUDING TEXT, IMAGES, STRATEGY, MAPS OR ANY OTHER ELEMENT PUBLISHED ON THIS SITE IS STRICTLY PROHIBITED.

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